Privacy Policy

At Mackinzy Mental Health Clinic, we are committed to protecting the privacy and security of our patients' personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

1. Personal Information: This includes your name, address, phone number, email address, date of birth, social security number, insurance information, and emergency contact details.
2. Medical Information: This includes your medical history, treatment plans, medication records, therapist notes, and other health-related information necessary for providing mental health services.
3. Payment Information: This includes billing details, credit card information, and other financial data required for payment processing.
4. Usage Information: This includes information about how you interact with our website, such as IP address, browser type, and pages visited.

We use the information we collect for the following purposes:

1. Provision of Services: To provide, manage, and improve our mental health services.
2. Billing and Payment: To process your payments and manage billing.
3. Communication: To communicate with you about your treatment, appointments, and other relevant information.
4. Compliance: To comply with legal and regulatory requirements.
5. Research and Improvement: To conduct research and improve our services, while ensuring that individual patients cannot be identified.

We may share your information in the following circumstances:

1. With Your Consent: We will share your information with third parties when you have given explicit consent.
2. Service Providers: We may share your information with third-party service providers who assist us in providing services, such as billing, IT support, and lab services. These providers are bound by confidentiality agreements.
3. Legal Requirements: We may disclose your information if required by law, court order, or other governmental regulation.
4. Emergency Situations: In the event of an emergency, we may share your information with healthcare providers or emergency contacts.
5. Business Transfers: In the event of a merger, acquisition, or sale of our clinic, your information may be transferred to the new owners.

We implement a variety of security measures to protect your personal and medical information, including:

1. Encryption: Data is encrypted both in transit and at rest.
2. Access Controls: Only authorized personnel have access to your information.
3. Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

You have the following rights regarding your information:

1. Access: You have the right to access your personal and medical information.
2. Correction: You have the right to request correction of any inaccuracies in your information.
3. Deletion: You have the right to request deletion of your information, subject to legal and contractual obligations.
4. Restriction: You have the right to request restriction of how we use your information.
5. Portability: You have the right to request a copy of your information in a portable format.
6. Objection: You have the right to object to certain uses of your information, such as marketing communications.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, by other means.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 510.366.6460

Mackinzy Mental Health Clinic